Personalized Concierge Service for a Seamless Arenal Experience
Personalized Concierge Service for a Seamless Arenal Experience
Expert guidance, seamless reservations, and tailor-made itineraries—designed to help you experience Arenal at its best.
Welcome to Concierge Arenal, where your trip becomes easier, more personalized, and truly unforgettable.
With over 20 years of experience in Costa Rica’s tourism industry, our team brings deep local knowledge, trusted relationships, and hands-on support to every guest experience.
A Better Way to Plan Your Trip
As a guest of Arenal Heights Villas, you have access to our complimentary concierge service, designed to simplify every part of your stay.
We help you create a tailor-made itinerary based on your interests, travel style, and schedule, so you can make the most of your time without the stress of planning everything on your own.
- No upfront payment required
- Same rates as booking directly online
- Flexible planning and easy modifications
- Direct coordination with trusted local providers
You get the benefit of local expertise—without any added cost.
What We Can Arrange for You
We assist with every part of your Arenal experience:
✅ Custom Itinerary Planning
We design a personalized day-by-day plan based on your preferences—whether you’re looking for adventure, relaxation, or a mix of both.
✅ Tours & Activities
From hot springs and nature walks to ziplining, canyoning, wildlife tours, and more—we coordinate everything directly with trusted local providers.
✅ Transportation
Private transfers, local transportation, and logistics planning to ensure smooth and efficient travel throughout your stay.
✅ Dining & Reservations
Recommendations and reservations for the best restaurants in the area, from local favorites to upscale dining experiences.
✅ Wellness & Spa Experiences
Massages, spa treatments, and hot spring visits arranged according to your preferences.
Personalized Support, From Start to Finish
Our team is available to assist you before and during your stay via email, live chat, or WhatsApp.
We take care of the details so you can focus on enjoying your time in Arenal—without the uncertainty of planning everything on your own.
Why Use Our Concierge Service
- Tailor-made itineraries designed around your trip
- Local expertise and trusted recommendations
- No additional cost for Arenal Heights guests
- Direct bookings with no markups or hidden fees
- Ongoing support throughout your stay
It’s the easiest way to turn a good trip into a well-planned, stress-free experience.
Start Planning Your Itinerary
Let us help you design your ideal Arenal experience.
Our concierge service is included with your stay, and we’re here to make your trip effortless from the very beginning.
Booking inquiry
Local Expertise You Can Trust
Concierge Arenal was founded by Diego Blanco, a Costa Rican hospitality professional with over 20 years of experience in the tourism industry.
His background includes roles as a Tour Director and travel specialist for internationally recognized organizations such as Abercrombie & Kent, National Geographic Expeditions, Wilderness Travel, Costa Rica Expeditions and other leading luxury travel networks.
With a foundation in tropical biology and years of on-the-ground experience in Arenal, Diego and his Team brings a practical, knowledgeable, and detail-oriented approach to every itinerary.
This expertise allows us to design experiences that are not only well-organized, but truly aligned with each guest’s travel style and expectations.
